LEGAL TERMS & CONDITIONS

  • RESERVATIONS

      MOBICHAIN INDIA PRIVATE LIMITED reserves the right,

      1. To seek and / or to verify the particulars (including identification) information of seller and device either by itself or by one of its authorized independent agency.
      2. To change or cancel the website offer, in case the device is found to have been tempered or actual condition of device differs from as described while placing order on www.mobiles24.in
      3. To cancel the order in case seller identification and / or pickup address verification fails.
      4. To get the device checked via company authorized pickup executives / service partners for its functional operation, technical operation and physical condition at the time of order pickup before making the payment to seller.
      5. To enforce that offered quote price as shown on website www.mobiles24.in while placing the order is not final value. Final value of the device will only be locked after the device is checked completely for its operation and physical condition at the time of pickup.
      6. To change the offered quote price in case of fluctuation in market value of the device and company cannot be held responsible or liable to lock the order value in case order is open for more than 72 hours.
  • DISCLAIMER & LIABILITY LIMITATION
      1. MOBICHAIN INDIA PRIVATE LIMITED shall not be responsible for any acts of third party with respect to schemes which are not authorized by the company or which are purported to have been offered on behalf of company without the explicit and specific sanction in written by the company.
      2. MOBICHAIN INDIA PRIVATE LIMITED has not authorized any third party entity or individual offering any scheme or service on its behalf.
      3. MOBICHAIN INDIA PRIVATE LIMITED takes no responsibility of the claims arising due to the malfunctions or sudden issues arising in device when it is being checked by company authorized pickup executives / service partners at the pickup address provided by the seller.
      4. Transaction cannot be reversed once seller has received full payment from MOBICHAIN INDIA PRIVATE LIMITED and / or device has been picked up by company authorized pickup executive / service partner.
  • SELLER UNDERTAKINGS

      The seller undertakes and agrees that,

      1. Device (and its accessories if any) was not acquired through any unlawful means and seller was the sole owner of it before this transaction.
      2. The condition of the device matches with the description provided by seller on the website www.mobiles24.in while placing the order.
      3. Seller has erased all the personal data saved on the handset and will not hold MOBICHAIN INDIA PRIVATE LIMITED responsible for any loss / misuse of the same.
      4. Receipt of amount as quoted in order in exchange of mentioned device.
      5. Seller gives his / her consent to MOBICHAIN INDIA PRIVATE LIMITED to share personal identification and pickup address details with any authorized legal government organization if required.
      6. MOBICHAIN INDIA PRIVATE LIMITED is allowed to capture the Geographic location and IP address of the machine using which order was placed.
      7. The identification document submitted by seller along with device is a legitimate and valid document issued by government of India.
      8. Any breach of the above undertakings shall than amount to be the breach of the terms and conditions of the exchange and MOBICHAIN INDIA PRIVATE LIMITED shall be at liberty to withdraw the offer and decline the purchase.
  • SELLER OBLIGATIONS
      1. Seller shall not use the services for any unlawful, immoral, or abusive purpose in violation or derogation of any law / rule or regulation or statutory directive or order for the time being in force or against any public policy or for threatening or harassing that affect national interest or create any damage or risk to MOBICHAIN INDIA PRIVATE LIMITED or its employees / authorized service partners.
      2. Seller shall not provide false information i.e. (Seller Name, Pickup Address, Seller Mobile Number, Seller E-mail ID, Seller GSTIN / Tax ID); if breached, strict legal action will be taken against involved individual / entity.
  • TERMS OF USE

      PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE (“MOBILES24"). THESE WEBSITE TERMS OF USE (THE "TERMS OF USE") GOVERN YOUR ACCESS TO AND USE OF THE WEBSITE. THE WEBSITE IS AVAILABLE FOR YOUR USE ONLY ON THE CONDITION THAT YOU AGREE TO THE TERMS OF USE SET FORTH BELOW. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF USE, DO NOT ACCESS OR USE THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU AND THE ENTITY YOU ARE AUTHORIZED TO REPRESENT ("YOU" OR "YOUR") SIGNIFY YOUR AGREEMENT TO BE BOUND BY THE TERMS OF USE.

      THIS IS A LEGALLY BINDING CONTRACT BETWEEN “YOU” THE “SELLER OF THE GOODS", MOBICHAIN INDIA PVT LTD. ("MOBILES24"), AND + THIRD-PARTY BUYERS ("BUYER") WHICH PROVIDES SERVICES FOR PURCHASING, RECYCLING AND/OR DONATING OF USED CONSUMER PRODUCTS (THE "BUYER SERVICES"). MOBILES24 ACTS AS A PLATFORM TO ALLOW SELLERS WHO COMPLY WITH THEIR POLICIES TO SELL CERTAIN GOODS. YOU CONDUCT YOUR ACTUAL SALES AND OTHER TRANSACTIONS DIRECTLY WITH THE THIRD PARTIES AND, UNLESS OTHERWISE SPECIFICALLY AND CLEARLY INDICATED, NOT WITH MOBILES24. AS A RESULT, MOBILES24 CANNOT CONTROL ANY ASPECT OF YOUR SALES AND TRANSACTIONS WITH THIRD PARTIES, AND THE THIRD PARTIES ARE SOLELY RESPONSIBLE TO YOU FOR ALL ASPECTS OF YOUR SALES AND TRANSACTIONS WITH THEM AND CONSEQUENTLY MOBILES24 WILL HAVE NO LIABILITIES TOWARDS THE SELLERS OR BUYERS IN THIS REGARD. IN DOCUMENT BELOW "WE", "OUR", "US" IS USED FOR MOBILES24 AND MOBILES24’S THIRD PARTY BUYER COLLECTIVELY.

      1. You certify that you are the legal owner of the device that you want to sell.
      2. All initial quotes are pending our evaluation of your device and no binding offer is made until we have had a chance to inspect the device. We reserve the right to refuse to offer to purchase any item that you offer to sell for any reason we deem, in our sole discretion, to be sensible. We reserve the right to change our quote at any time.
      3. Should you be given a quote via our website/app/affiliates AND we, upon inspection of your device, agree to pay you that quoted amount, you are legally and contractually bound to sell us the device for the price quoted via the website.
      4. Should you be given a quote via our website/app and upon inspection your device is A) a different model than originally quoted, B) missing any parts, C) in a different condition than stated, we, in instances mentioned heretofore and beyond, reserve the right to change our offer.
      5. All devices sold must compulsorily be attached with the following documents:
        1. self-attested ID-proof( government approved ) of owner of old device;
        2. self-attested indemnity bond provided by us if required;
      6. Lawful Sales Only. You must own the right, title and all legal interest in the device or other articles you sell us. Your sale and/or, shipment of any such article must not violate any law, regulation or statute of any jurisdiction. You may not unlawfully transfer or encumber any intellectual property, trademark, copyright, patent, software, license or other legal right or restriction via your shipping or selling of the picked-up article. The article you sell must be free of all legal restrictions that would affect the value of the article, restrict your legal right to transfer ownership of the article (including the article itself, softwares present on the article, or hardware on or inside the article). You must refrain from violating any export laws or restrictions. The article you sell (including all related materials, software and add on hardware) may not be counterfeited, stolen, or contain harmful or offensive content of any nature. You agree to indemnify and hold Mobiles24, our affiliates, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of Services, (ii) your violation of these Terms & Conditions,
      7. It is also your responsibility to wipe, clean or delete data on your Device being sold via Mobiles24. You confirm that all the data in the said device will be erased before handing it over. You also confirm that in spite of erasing the data manually/electronically, if any data still accessible due any technical reason, Mobiles24 or the Third party buyer shall not be responsible for the same and you will not approach Mobiles24 for any retrieval of the data.
      8. You understand once a device is sold by you via Mobiles24, in no scenario can this device be returned back to you.
      9. You understand that Products distributed as gifts from state sponsored or NGO funded distribution programs are not accepted on Mobiles24 platform.
      10. We reserve the right to modify this Agreement at any time without giving you prior notice. Your use of our website/app, any of our tools and services, following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. Terms and conditions modifying the Agreement are effective immediately upon publication.
  • INDEMNITY FORM

      “Mobiles24” is a unit of MobiChain India Pvt. Ltd (“Mobiles24/Company”), having its registered office at XXXXXX and is engaged in the business of selling/buying of used/pre-owned electronic devices including mobile devices, tablets, laptops, etc.

      1. I agree and accept the quote provided by Mobiles24 in exchange of my mobile device.
      2. I agree and confirm that the personal details and ID Proof provided by me at the time of selling the mobile device to Mobiles24 are true and correct in all aspects. I accept that my submission of personal information is governed by the Privacy Policy of Mobiles24.
        (please note that only the following would be considered as valid ID proof – Passport, Aadhar Card, other Government ID's bearing Photo and Address of the person)
      3. I agree and confirm that I am the lawful owner of the mobile device and the said device is neither subjected to any third party interests/liability nor is a property of theft etc. I agree that I have the ability to transfer the possession of the mobile device being its sole & lawful owner. If any legal action shall arise regarding the ownership of the mobile device, Mobiles24 shall not be liable for the same in any manner whatsoever.
      4. I agree to defend, indemnify and hold harmless, Mobiles24, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon my actions or inactions like (i) my access to or use of Services, (ii) my violation of these Terms & Conditions, or (iii) the infringement by me, or any third party using my account, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the Customer's infringement of any applicable laws, regulations, including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. I agree not to settle any manner without the prior written consent of Mobiles24. Mobiles24 will use reasonable efforts to notify me of any such claim, action or proceeding upon becoming aware of it. I agree that this defense and indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Service and the Platform.
      5. Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. I agree that all claims will be heard and resolved in the court located in Gurgaon. I release Mobiles24 from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the device.
  • GENERAL

      Nothing contained herein shall be deemed to grant the seller either directly or by implication, any right or otherwise, in respect of any intellectual property, any software, concept, know-how, process development tools, concepts, techniques or any other proprietary material or information that MOBICHAIN INDIA PRIVATE LIMITED may provide to seller in the course of provision of service.

  • CONFIDENTIALITY
      1. Privacy of communication is subject to the terms and conditions of this website. The seller specifically agrees that in order to facilitate MOBICHAIN INDIA PRIVATE LIMITED to provide services, MOBICHAIN INDIA PRIVATE LIMITED may be required to disclose any information or particulars pertaining to the seller to any authority, statutory or otherwise, including but not limited to any security agency, and reserves the right to comply with the directions of such authorities at its discretion and without intimating the seller.
      2. Website users agree that company may make use of website visitor usage data for statistical and analytical purposes. When making use of these services, company does not process or share any data that allows any third party to identify any individual persons. In accepting these terms services, a website user agrees that company may use and share de-personalised data for the analytics purposes with its authorized service providers.
      3. By using website services, a user gives consent for receiving transactional and promotional messages and emails from company and / or authorized service partners.
  • DISPUTE RESOLUTION

      Any dispute in regards to this website shall be subject to exclusive jurisdiction of Gurgaon Court.

  • DEFINITIONS & INTERPRETATIONS
      1. Mobiles24 is a legal trademark and proprietary brand name of MOBICHAIN INDIA PRIVATE LIMITED.
      2. Company means MOBICHAIN INDIA PRIVATE LIMITED.
      3. Seller means you.
      4. Website means www.mobiles24.in
      5. User means any individual or entity visiting the website.
      6. Website services means checking listed products, generating OTPs, generating quote offers, placing orders, tracking orders, using coupon codes, submitting enquiries and / or reading any other content published on website.
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